Xbox Communication Ban On Xbox? What Do I Do?

Discussion in 'Leaguegaming American Hockey League (LGAHL)' started by LG-McDonald, Jun 2, 2017.

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  1. LG McDonald

    LG McDonald Director of Hockey Operations

    Sep 30, 2013
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    Ottawa, ON
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    Some of the most common questions staff and I receive on a daily basis are in regards to username changes as well as communication bans on Xbox Live. With our new stat system, more than ever before has it become EXTREMELY important to have accurate GT's in the user's profile. I am going to address some of these common questions below in a short post as well as touch on most of these updates via a video I put together today!

    Username Changes


    Username changes are ALL address in your profile, under "External Accounts".


    On Xbox the process is very simple. If you wish to change your Gamertag, click the "disassociate Xbox Account".

    Your next step will then have you log into you new Xbox Account, via our Xbox@ID screen, to verify the new account.

    ** IF the new GT you use is an active gold account, you will be eligible to automatically change your LG username to thsi new account **

    Gold Account Requirements

    Our Xbox account verification requires every user to have an active gold account set as their LG username, and lead profile. Therefore users whom are sharing gold accounts will not be eligible to sign up for LG(if he or she is brand new) or change their username(if currently active) on the site.

    In situations where users wish to utilize a secondary account for LG, and want this secondary account to match their LG Username, the member will have to switch this new account to be the lead gold account on the Xbox website.

    Communication Bans

    We have seen a rash of LG members receiving Xbox Communication bans which will not allow a user to be able to use EASHL period thereby preventing the member from playing in their LG games. To prevent these communication bans from interfering in LG events, we have allowed users to link a secondary Xbox account to their LG profile.

    As stated above, follow the same steps to disassociate your current Xbox GT, then log into your additional account here on LG. Chances are your additional account will not be considered a gold account WHICH is okay! These steps ensure that 1) everyone on LG knows what user belongs to this new GT 2) will ensure the API system will still function correctly and our stats can be verified.

    API Stats Support

    The League's new stat system REQUIRES USERS TO HAVE THE CORRECT GAMERTAG IN THEIR PROFILE! Ideally we want and need everyone to have their username's match their current GT to ensure that there are zero issues and disputes in the stats system.

    The new API has been put together to ensure stat verification is 100%, to minimize the site work on managers and to stat tampering is no longer possible.


    Video Review

    If you have any further account related questions please reference out Participation and Quitting Policy, then message @Tris10 @Ozzyng2 and @LG McDonald

    Reference Post, Participation Policy:

    Thanks for reading!

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